Shipping & Returns

Shipping & Delivery

We process and ship all orders within 1–2 business days.

🌍 Delivery time:

  • Europe: 7–15 business days

  • USA: 10–20 business days

Note: Shipping times may vary depending on the destination and customs clearance. You will receive a tracking number once your order is shipped.

🔄 Returns & Refunds

We want you to love what you ordered.
If there’s an issue with your item, please contact us within 7 days of delivery.

📩 Email: hello@cuteko.store

To be eligible for a return:

  • Items must be unused and in original packaging

  • Returns must be requested within 7 days of delivery

⚠️ We do not accept returns for:

  • Opened blind boxes

  • Minor box imperfections due to shipping

💸 Refunds

Refunds will be issued once the return is received and approved.
Original shipping costs are non-refundable unless the item was damaged or incorrect.

📦 Return Address

Return instructions will be provided via email once your request is approved.